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Size Chart #2Mojave, Mary Janes, Oxfords, Chelsea Hawks,Camperas, Ranchos, Explorers & Bloom
All Mikoleon shoes are design to match standard US dress shoe sizes. We don’t make half sizes and, to ensure the perfect fit, please note the following: All our shoes are standard M width (medium width). Do not order your sneaker size! When we started making shoes five years ago, we found that there's no shoe length standard, that each continent and brand develops their shoes based on their designs and geographical location, so there's really not a standard size in the world to go by; so yes, we are aware that our shoes are different from any other company, hence we recommend that you measure before you buy because we know that a size 5 for a child in a brand such as Nike will not be the same for our shoes as we have designed and develop our own patterns and shoe forms.
If you are not sure what size to get, measure your child's or your feet before buying. Do not use your sneaker size as a size guide! Our customers report our sizes run TTS (true to size).
(Final Sale or Outlet items are excluded, within 10 days)
If the size you received does not fit you (or your child), we are happy to help you return them for shop credit in order to reorder the correct size.
• To receive shop credit for your exchange/return, the original product must be unworn and in new condition.
• Exchange/return requests must be made within 10 days of receiving your shoes. Requests after this point will be denied.
• We offer exchanges/returns in the contiguous US, unless otherwise noted on certain products (namely custom made orders).
• Unfortunately, we are unable to offer exchanges/returns for giveaway winners, auctions, or purchases made from resale Facebook BST pages, or any unauthorized dealer.
• Shipping fees are paid by customer. Please note that shop credit will be issued for the cost of the product, we cannot refund shipping fees.
HOW DO I MAKE A RETURN OR SIZE EXCHANGE?
Please follow these steps and read the requirements. Your boots/shoes must be in their original sellable condition.
• Go to www.mikoleon.com/pages/sizeexchangeform
• Fill out the information and click submit at the bottom of the form
• Wait for our customer service rep to contact you to review your submission for approval. Please allow 2-3 working days for our CS rep to reply to your request.
Once your size exchange/return has been approved. Package items and ship to:
All products must be shipped back unworn and with labels on in the original packaging and the packaging must not be defaced in any way or a refund will not be issued. The returned items will be inspected to see if they qualify for an exchange/return. Damaged merchandise or products with labels removed will not be exchanged and you will be invoiced the appropriate amount to cover the cost of shipping the shoes back to you.
A shop credit must be used within one (1) year from being issued. A shop credit cannot be reissued if it is not used by the expiration date. All sales are final on Custom Orders.
Mikoleon LLC will not be responsible for returns lost in transit. We suggest you buy insurance for your return.
INTERNATIONAL RETURNS & SIZE EXCHANGES
Mikoleon does not have exchanges or refunds available for international orders.
If you have any questions regarding a size exchange/return please email us at firstname.lastname@example.org. Our office hours are M-F 9:00 am to 5:00 pm MST. We are closed all national holidays. You will be contacted within 72 hours after our customer service rep receives your size exchange/return inquiry.
If you have any questions regarding a size exchange/return email us at email@example.com
Our Heirloom Boots are crafted from the best materials and highest workmanship. Designed to last beyond the three-week fashion industry's cycle, slow fashion at its best. Go ahead, zoom in, and check how with full grain leather you are getting the real deal, beautifully imperfect!A note about sizing...Please measure before you buy! Our sizes run different than what your child may currently be using, so the best thing is to measure. Do not size up, our boots already include extra space for socks and growth.MEASURE FIRST: Please note that we no longer offer one free size exchange for children's shoes and boots. Always measure first with socks and then look up our size chart for the best fit using our Printable Size Chart.
A note about our leather...
A craftsman cuts the leather by hand, choosing the leather carefully and making sure that he follows the grain of the leather, his expert eye tells him the best way to cut each piece. He then sews each piece with accuracy and exactness only seasoned cobblers have mastered. Each upper body is placed then in the shoe form and with skilled and strength, the master cobbler dresses the form and prepares it to attach the leather sole. The soles are then layered, one on top of another, he then cuts and sands the leather to perfection. Once the glue is dry the leather Artisan then carefully builds-up the finish with an expert’s eye, and touch, to achieve an aged patina in just the right places to reflect the aged qualities only time, wear, and frequent care could have accomplished naturally.
Artisanal products differ from fast fashion products in that they are made in a traditional or non-mechanized way. Artisanal products are hand-crafted by skilled cobblers in small quantities with high quality and design in mind; using techniques that cannot be replicated by machines!
Thank you for helping us make our world a better place. Your purchase helps us to employ skilled artisans who in turn are able to earn an income to provide for their families!