Shipping Policy

Dear Customer,

Mikoleon clothes are uniquely handcrafted from up-cycled denim fabrics! They are 100% cotton, eco-cool, reduced CO2, chemical and dye-free products

SHIPPING WITHIN USA: We ship from American Fork, UT USA. We ask that customers allow 48-72 hours for shipping.  Even though you can shop our store 24/7, please remember our offices are only open during normal business hours Monday-Friday, 9:00 am to 5:00 pm MST.  We ship GROUND via  UPS. Note: Shipping charges will be added to your order in the shopping cart at your check out.  

SHIPPING INTERNATIONAL:  Please email us for fees and availability.

RETURNS:  All returns must be reported to our office with 10 days of receipt of your shipment; our office must approve your return package.  You will receive a return claim number.  Do not return product unless you have an approved claim number.  Product must be in original package, unused and in salable condition.  A $10 re-stocking fee will be charged back to all returned orders.  We will refund your credit card, or mail a company check for the amount you paid for the item only; sorry; we cannot refund shipping charges or postage.  Special orders are nonrefundable.

DAMAGES AND SHORTAGES:  Please report any damages to our office within 5 days of receiving your shipment.  Shortages must be reported to our office within 5 working days from the time you received your shipment, we will refund your credit card for any shortages or damaged merchandise, if we are at fault.  If the shipping company caused damage or shortage, you will need to file a claim with the shipping company.  Allow 3-4 working days for your refund to show up on your credit card statement. Claims might take longer if you are requesting a refund from the shipping company.

OUT OF STOCK AND BACK-ORDERS:  We ship within 48-72 hours from the time we receive your order, most of our customers want their order as soon as possible, if an item is out of stock, your order will be shipped without the item that is out of stock.  Sorry, we do not back-order, you will need to re-order the item if you still wish to receive it. 

Mikoleon LLC abides by all national and international laws. We do not pay Customs, Duties or VAT on any product purchased through our website. These charges are not included in the price of our products. It is the sole responsibility of the customer to find out the laws in your own country and to pay all custom charges, duties or VAT. We will not falsify the customs document.

Mikoleon LLC reserves the right to ship your order at the safest and cheapest rate possible.