Our 1 Free Exchange service is available only to:
1. Customers that purchased their boots/shoes at regular price and didn't use a discount coupon.
2. Customers that followed our Measuring Instructions and chose their size from Mikoleon's Size Chart.
3. Free Exchange service may apply to orders for children's sandals of $75 and up only.
Eligibility: If you have won a giveaway, used a discount code on your purchase, received a donation coupon, or won a code at an auction you are not eligible for our 1 Free Exchange service. Service does not apply to international orders.