One Free Size Exchange - Learn more!
Bummer! Our boots are too small (or too big) what do I do next?
Our customers report that our Boots and Shoes run true to size (TTS). Please make sure that you have followed the guidelines below before contacting us for your One Free Size Exchange.
Easy! Follow these steps:
1. Make sure that your boots have not been used outside, you can test them on carpet or indoors.
2. To return them for a size exchange they need to be in the same sellable condition you received them in.
3. Email us at info@mikoleon.com with your order number and the size you will need to exchange for.
4. Our customer service will email you a self stamped label you can print. Place the boots neatly back in the box with all the shipping packaging. Tape the original box (or a new one if the box has been damaged in transit, USPS has free boxes they can give you), place the return label on the box, and drop off at your local mail.
5. Make sure to let us know when you have send it via email so we can expect the package back.
If we have your new size request in stock, we will ship it as soon as we receive back your package.
If the new size you requested is not in stock, we will place your order ahead of anyone else that might have ordered so you don’t have to the back of the line and wait for your order, we will hustle to get your new size out as it is a priority for us that you have your boots in the right size as soon as possible!
One Free Exchange on Boots and Sandals!

 Guidelines for our promotional One FREE EXCHANGE on BOOTS:

Steps to follow:

  • FIRST, you must NOT have used a Free Shipping coupon on your original order.
  • SECOND, you must follow our sizing chart or request assistance from our customer service at info@mikoleon.com to help you determine the right size you need.

Guidelines for our promotional One FREE EXCHANGE on SANDALS:

  • FIRST, you must NOT have used a Free Shipping coupon on your original order.
  • SECOND, free exchange is offer for sandals on orders of $50 and up only.
  • THIRD, you must follow our sizing chart or request assistance from our customer service at info@mikoleon.com to help you determine the right size you need.

Please make sure to check our size chart before ordering. Our One Free Size Exchange option is offered only to buyers who have followed our size chart. Free Size Exchange is only for 48 contiguous states.