1. Place an order on Mikoleon.com to purchase your desired custom product.
2. Fill out yourcustomization (POWR) formthat is emailed to you following your order online. *Order is not processed until this form is completed.
3. Wait for Mikoleon to email you a copy of the POWR form you just completed, the attachment will be in PDF file format.This PDF filemustbe approved by you for the custom product request to be fulfilled. Only completing the POWR formwill notprocess your order, you need to give Mikoleon a final approval of your custom design via email.
4. Respond to the email Mikoleon sent you by giving a final confirmation of the PDF file featuring your custom order. *Product will not be madeuntil you final approve the PDF file of your order request.Lack of email response from the customer (you) will result in the custom order request being bumped to the next custom Preorder batch.
- We recommend signing up for text alerts here to help you complete the order process in time.
- Once order is placed on website, you have 45 minutes to cancel.
- All order cancellations after 45 minute window are eligible for shop credit, not a refund.
- Once the custom product has been made, there are no returns or refunds. No exceptions.